1. Who did I have an accident with? Be sure to get complete information from the other party(ies) involved. This means copying down their address, driver’s license #, date of birth, and ask for their phone number.  In addition, obtain their insurance information including, the company, policy #, agent if there is one, the policy begin and expiration date and their phone #. You need to make sure that you have as much info as possible to give your insurance company; this will help get your claim resolved as fast as possible.